7 - 8 March 2017
Mandarin Orchard Singapore, by Meritus, Singapore
Alvin Mark  Yapp, Corporate Affairs Director at BusAds Pte Ltd

Alvin Mark Yapp

Corporate Affairs Director
BusAds Pte Ltd

Check out the incredible speaker line-up to see who will be joining Alvin Mark .

Download The Latest Agenda

Main Conference Day Two

Wednesday, March 8th, 2017

11:40 AM HR Tech Interactive Discussion Groups (IDGs)

Lasting 40 minutes each, these interactive roundtables are a fantastic opportunity for you to voice your opinions, share experiences and ask the questions that are most pertinent to you and your organisation. Not only will you walk away with customised solution to your questions, you will also make new contacts along the way.

Roundtable Topic A:
NEXT GENERATION TALENT DEVELOPMENT: Improving Income Mobility through Regional Collaboration
  • Effective collaboration on identical initiatives within a region by working in tandem with economic development corporations and workforce development boards
  • How to align strategies leveraging funding and seek regional integration from multiple sources
  • Developing a larger multi-partner pool of partners for growth and long-term sustainability

Roundtable Topic B:
CUSTOMER EXPERIENCE: Building world class shared services focused on quality customer service
  • Building shared services that truly make a positive impact on customer service delivery
  • Improving customer loyalty, reducing costs, and generating revenue through an extensive portfolio of capabilities
  • Automating processes effectively to track and optimize the customer experience
  • Providing customized solutions which optimize efficiency, minimize risk and support profitable decision making